Privacy Policy

1. Introduction

Welcome to Mathrix Technology. Your privacy is important to us, and we are committed to protecting the personal information you share when using our website or engaging with our services.

This Privacy Policy explains how we collect, use, and protect your information. By accessing our platform, submitting inquiries, or booking our services, you acknowledge and accept the practices described in this policy.

We encourage you to read this policy thoroughly to understand how your data is handled and the rights you have regarding your information.

2. Data Collection

At Mathrix Technology, we collect both personal and non-personal information to help us deliver tailored solutions and improve your experience on our platform.

• Personal Information: This includes your name, email address, phone number, and other contact details submitted through booking forms or inquiries.
• Usage Data: We may collect data about your interaction with our website such as page visits, clicks, IP address, and browser type to improve performance and user experience.
• Cookies & Tracking: Our website may use cookies and similar technologies to remember your preferences and optimize functionality.

We ensure that all collected data is handled securely and only used in accordance with this policy.

3. Use of Data

The information we collect at Mathrix Technology is used to improve our services, deliver a personalized experience, and communicate effectively with our users.

• To process bookings, respond to inquiries, and manage customer relationships.
• To send relevant updates, confirmations, and information related to the services you have requested.
• To analyze website usage and improve our platform’s performance and user experience.
• To ensure compliance with legal obligations and protect against fraud or abuse.

We do not sell, rent, or trade your personal data to third parties. Your privacy is central to our commitment to transparency and trust.

4. Communication Consent

By submitting your personal information through our website, including booking forms or contact requests, you give Mathrix Technology permission to contact you using the details you provide.

This may include:

• Service updates, booking confirmations, and follow-ups
• Requests for feedback to help us improve our services

You can opt out of non-essential communications at any time by any of the contact methods provided on our website.

5. Data Protection

We implement industry-standard security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. Our systems are regularly updated to meet evolving security requirements.

Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute data security, but we are committed to applying the highest standards in protecting your information.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. Your data is only shared with trusted partners and service providers who assist us in operating our platform and delivering our services, and only to the extent necessary.

These partners are bound by confidentiality agreements and are required to maintain the security of your information. We may also disclose your data if required by law or in response to legal requests from authorities.

7. Data Security

We prioritize the protection of your personal information. We implement a range of industry-standard security measures including encryption, access controls, and secure data storage to safeguard your data from unauthorized access, alteration, or loss.

While we take all necessary precautions, no system is completely immune to risks. By using our platform, you acknowledge and accept these limitations. We continuously review and enhance our security protocols to ensure the integrity of your data.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and provide personalized content. These cookies help us understand user behavior and improve our services.

You have the option to disable cookies through your browser settings. However, doing so may affect certain functionalities of the site. By continuing to use our website, you consent to the use of cookies as described in this policy.

9. Third-Party Services

We may use third-party tools and services to support the functionality and delivery of our website and offerings. These may include analytics providers, payment processors, hosting services, and others.

While we select reputable service providers, each third party has its own privacy practices. We encourage you to review their privacy policies when engaging with such services through our platform.

10. Policy Updates

Mathrix Technology may update this Privacy Policy occasionally to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will revise the “Last Updated” date at the bottom of this page.

We encourage you to review this page periodically to stay informed about how we are protecting your data and privacy.

Last Updated: April 11, 2025